my computer started randomly today 2 times. i donot why any help would be appericated.
its my customb uild cpmputer.
my cpu-amd fx8150.
gpu-msi amd raiden hd 7950
ram -16gb crosshair ddr3
my motherbaord-asus m5a97
yesterday i got a blue screen of death when i dropped my speakers. anything that all is working fine.
That bites! Do you happen to have a 3-year-old? Mine cycled power to my machine so many times that it started doing some squirrely things like that. If so, superglue and goldfish are a good combination.
Joking aside, I think you came to the right place. Lelldorianx has a very methodical troubleshooting approach. I'm not too experienced with personal computers, but have a fair amount of troubleshooting experience. I defer to the PC experts here, but can offer a bit.
1. Consider any recent changes to the system
was there a recent power surge that could have damaged a component?
have you recently upgraded or swapped out any components? - good place to start
you said you built it yourself ... was this a recent build? how long did it work right?
2. Check connections for all removable components - swap with working spares as available
slot connections are firm and not oxidized (pencil eraser cleans well for me)
wires are firmly connected at all plug connections
speaker connection ... that's odd .. is your system adequately shielded? Can you cause any malfunction by manipulating the speaker connection? Consider causes, and try operating without speaker or with USB speaker
3. Verify bios and system information accurately reflect expected values - consider benchmarks to verify.
4. Turn off the system ... close your eyes ... breathe ... pray to a small god ... knock on the desk three times ... turn it back on. (I've had spotty results with this technique)
Thanks for the kindness and suggestions, Hello Operator!
The above post has a great starting point - have there been any recent changes to the system? Windows updates count as recent changes.
Please go to this folder: c:\windows\minidump and locate the relevant .dmp files. Please zip the .dmp file (right click -> Send To -> Zipped folder) and upload it to this thread. I will then analyze the dmp file (for those interested, you can do this yourself by following this guide) and let you know if I see any obvious issues.
Did you happen to write down the error message when you received the BSOD? Do you recall if it was a memory or video error?
Unfortunately there are a lot of reasons for blue screens, so the easiest thing for us to do first is to look at that DMP file and locate the error message, thereby unveiling what needs to be done next!