Notably, all the big console players are here—and perhaps the guiltiest when it comes to “warranty void if removed” stickers and “seals”, something the FTC directly addresses in their letters to the respective companies. In a previous article, we mention that these seals and stickers are blatantly illegal under the Magnuson-Moss Warranty Act, as is warranty language that obfuscates a consumers rights under the law.
The FTC has given all the above-mentioned companies 30 days to change their warranty policies or face potential legal action. Amazingly absent is Apple, a company well known for their stance against third-party repairs.
- Eric Hamilton