Santa Delivers Valve a Steaming Pile of Coal, Account Caching Issue

By Published December 25, 2015 at 6:46 pm
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Game publisher and, at one point or another, developer Valve has called teams together to resolve an account caching issue that is confirmed to reveal user information to other users. This isn't the first time it's happened, but the timing is certainly sub-optimal for the digital retailer.

General consensus, originated from third-party utility SteamDB, seems to be that Steam information is being cached for users accessing the web store. Users, including our own staff, have seen account information, email addresses, wallet and purchase history, and obfuscated credit card numbers (only the last two digits) of other users when accessing Steam's store. Following initial reports and Valve's own awareness of the issue, the Steam store was taken offline while the company issues a holiday fix.

Valve says that Steam was not hacked and critical CC information “as required by law” is censored and not visible to users. Valve's swift disablement of its store should ensure no actual damage is done to users.

Steve Burke

Steve started GamersNexus back when it was just a cool name, and now it's grown into an expansive website with an overwhelming amount of features. He recalls his first difficult decision with GN's direction: "I didn't know whether or not I wanted 'Gamers' to have a possessive apostrophe -- I mean, grammatically it should, but I didn't like it in the name. It was ugly. I also had people who were typing apostrophes into the address bar - sigh. It made sense to just leave it as 'Gamers.'"

First world problems, Steve. First world problems.

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